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Tagged - customer experience

2020 CIO Priorities Report – Priority 2: Re-Invent IT as Collaboration Engine

Learn about how IT can transform its role within the organization to optimize business value.

2020 CIO Priorities Report – Priority 3: Acquire and Retain Talent for Roles in Emerging Technologies

Learn about how IT can attract and keep employees with the skills and knowledge needed to adopt these technologies for the business.

2020 CIO Priorities Report – Priority 4: Define and Manage Cybersecurity and Cyber Resilience Requirements Related to Emerging Technologies

Understand how the adoption of emerging technologies has created new levels of risk and how cybersecurity and resilience can keep pace.

2020 CIO Priorities Report – Priority 5: Leverage Emerging Technology to Create Wow! Customer Experiences

Learn how IT can leverage emerging technology for its own customers and those of its business partners.

Oracle’s Q2 FY20 Earnings Are Good, but Top Line Growth Remains Stagnant

Oracle reported slightly better-than-expected Q2 FY20 results, but despite substantial revenue numbers and high growth areas such as Oracle Cloud, Fusion ERP, and...

Candidate Experience Best Practices Action Guide

Use this guide as a reference for candidate experience best practices and for action steps to implement them.

Salesforce.com’s Q1 FY20 Earnings Demonstrate Platform Power

Salesforce continues to defy the odds by bringing home another massive quarter. The innovation ship continues full steam ahead this quarter, with another bevy of new...

Select a Marketing Management Suite

Determine whether marketing management suite (MMS) technology is right for your organization. Find your use case and select an appropriate marketing solution by utilizing...
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Select a Marketing Management Suite – Phases 1-3

This storyboard will help you follow a structured approach to select an MMS that is the right fit for your organization.

Select a Marketing Management Suite – Phase 1: Launch the MMS Project and Collect Requirements

This phase of the blueprint helps you determine if MMS is right for your organization. Identify the "art of the possible" with MMS technology to see what both the IT...
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