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A dedicated commitment to kiosk technology and service will achieve positive customer experiences that will pay dividends in the long run through increased customer...
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Review self-service kiosk software providers and build a shortlist of vendors for your gaming, hotel, restaurant, or entertainment business.
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Embracing an automated approach to improving core housekeeping activities will increase responsiveness and customer service delivered to your guests while paying dividends...
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Understand the housekeeping automation software space including housekeeping automation systems, their capabilities, and their limitations.
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Review housekeeping automation software providers and build a shortlist for your gaming, hotel, or resort business.
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Understand the self-service kiosk software space. Understand self-service kiosk systems, their capabilities, and their limitations.
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This blueprint will help you develop a technology strategy for customer experience management and adopt best practices for managing your organization鈥檚 customer-facing...
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Use this tool to assess your maturity and fit for a CSM solution.
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Use this tool to support your business in conducting an objective evaluation of the CSM vendors being considered for procurement. Consider each suite's functional...
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Use this template to support your business's evaluation of vendors and their solutions. Provide vendors with scenarios that prompt them to display not only their solution's...
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