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This webinar will provide guidelines for adopting design thinking within your organization. We will explore how designers think and work, how organizations benefit from...
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Marketing & Advertising Personalizing the Experience Trend Report
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Supermarkets Personalized Shopper Experience Report
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Insurance Automation Report
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Insurance Customer Experience Report
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Insurance Chatbots Report
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Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. One session showcased Talkdesk鈥檚...
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The coronavirus pandemic of 2020 will slowly settle 鈥� but it will leave many changes in its wake. IT leaders need to prepare for the "New Normal."
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After another impressive quarter, Salesforce announced full-year 2020 results that exceeded expectations. Also announced were Keith Block鈥檚 departure, Gavin Patterson鈥檚...
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While completing a record FY2020, Salesforce announced the acquisition of Salesforce Ventures鈥揻unded Vlocity, a leading provider of industry-specific cloud and mobile...
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