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HIPAA Requirements for BCM Mapped to Info-Tech Resources

Use the cross-referencing between HIPAA compliance standards and Info-Tech research, tools, and templates to demonstrate business continuity management compliance to auditors.

NIST 800-34 ISCP Mapped to Info-Tech Resources

Use the cross-referencing between NIST 800-34 compliance standards and Info-Tech research, tools, and templates to demonstrate business continuity management compliance to...

BCM Program Compliance Checklists

Modify the prepopulated checklists to meet your specific requirements.

Ensure DRP and BCP Compliance With Industry Standards Storyboard

Cut through the noise to identify core requirements, using NIST 800-34, HIPAA, and PCI DSS as examples.

Ensure DRP and BCP Compliance With Industry Standards

Don’t let the verbose nature of standards documentation such as NIST, HIPAA, PCI, and others overcomplicate your mandate to ensure your business continuity management...
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End-User Satisfaction Survey Review Workflows

This template will help you map out the step-by-step process to review collected feedback from your end-user satisfaction surveys, analyze the data, and act on it.

Transactional Service Desk Survey Template

Use this template to design or write your transactional (ticket) satisfaction survey.

Sample Size Calculator v2

A tool to calculate the sample size needed for your survey.

Sample Size Calculator

A tool to calculate the sample size needed for your survey.

Take Action on Service Desk Customer Feedback

Understand how and why to measure customer satisfaction with the service desk, then design both a transactional and relationship survey to collect feedback, and build a...
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