Misinformation and disinformation represent an enormous risk, especially during a crisis. It is critically important to question and fact check all information from...
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Ham radio is an easy answer for emergency communications – here’s how IT leaders can help.
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The end-user computing strategy specialist is responsible for designing and implementing the company's end-user computing strategy.
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A Treasury Management System (TMS) is a software application which automates the process of managing a company’s financial operations and financial activities such as cash...
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Loan Servicing and Portfolio Management Software ensures efficient loan servicing by managing the day-to-day operations of a loan portfolio, including processing payments,...
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Intuitive audit management software can access and analyze almost all audit data — no matter how dark it may seem — and prove the true value of the audit function in the...
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Billing Software is an essential partner to any growing organization. With the increase in digital payments, organizations need to efficiently manage transactions,...
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A step-by-step document that helps you improve customer service and meet SLAs by driving consistency in your support approach.
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The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.
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The Service Desk Roadmap helps track outstanding implementation activities from your service desk standardization project.
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