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Cost reduction has traditionally been an incentive for outsourcing the service desk. This is especially the case for those organizations that don鈥檛 have minimal processes...
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This blueprint will help you:
- Craft a project charter for service desk outsourcing.
- Create an outsourcing RFP
- Outline strategies to build a long-term relationship...
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This template provides a sample list of interview questions to guide you through process of interviewing current and previous customers of outsource vendors to help select...
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This template will allow you to create a detailed RFP for your outsourcing agreement.
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This template will help you document your proposed service desk outsourcing strategy. Follow insights in the blueprint to record your results in this template and...
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This template will help you select the processes that you would like to outsource.
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This storyboard will help you assess your cloud maturity, understand relevant ways of working, and create a meaningful design of your cloud operations that will help align...
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An ITSM tool implementation project can be complicated with vendors relying on project managers to define the implementation parameters. Project managers often must make...
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An ITSM tool implementation project can be complicated with vendors relying on project managers to define the implementation parameters. Project managers often must make...
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Review and edit the template to suit your project requirements.
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