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Maintain Continuity in a Power Outage

You have critical infrastructure and systems in a location that is prone to power outages. You must maintain service continuity and critical systems, whether it is an...

Maintain Continuity in a Power Outage Storyboard

A guide to help you focus on honing the organization’s ability to respond to, and maintain continuity during, a power outage.

BCM Vendor Evaluation Workbook

Use this workbook to define use cases and requirements to guide your selection.

BCM Software Selection Guide

Understand what you get in a business continuity management software solution and review trends and leading vendors.

Business Continuity Management Software Selection Guide

Understand key trends and differentiating features in the business continuity management (BCM) software marketspace to help you find the right fit.

91Ƭ a Service Desk Consolidation Strategy

Supporting multiple service desks can be costly and inefficient and produce poor or inconsistent service delivery. This project will help you build a strategy to...
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91Ƭ a Service Desk Consolidation Strategy – Phases 1-3

Use this storyboard to understand why and how to design a strategy to consolidate multiple service desks into one.

Service Desk Consolidation Communications and Training Plan Template

Use this template to develop a communications plan for your service desk consolidation project.

Service Desk Consolidation Project Charter Template

Use this template to organize the service desk consolidation project and communicate the scope and parameters.

Service Desk Consolidation Stakeholder Presentation Template

Use this presentation template to communicate the project to key stakeholders.
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