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Tagged - CRM

Salesforce.com’s Q1 FY20 Earnings Demonstrate Platform Power

Salesforce continues to defy the odds by bringing home another massive quarter. The innovation ship continues full steam ahead this quarter, with another bevy of new...

Salesforce Has Agreed to Acquire Tableau for the Share Equivalent Price of $15.7 Billion

Salesforce has agreed to acquire Tableau for the share equivalent price of $15.7 billion. Salesforce is the largest CRM platform and Tableau is the largest BI and analytics...

Adobe Partners With Software AG to Help Companies Better Stitch Together Customer Data

Adobe is a pillar within the marketing orchestration and customer experience management space. By partnering with enterprise integration vendor Software AG, the pair hope...

SugarCRM Acquires Salesfusion to Enhance Its Marketing Automation Street Cred

Effective marketing automation is an integral part of building a strong sales pipeline. To bolster its capabilities for robust marketing automation, popular mid-market...

Oracle CX Cloud: A Compelling Solution for Those Leveraging Other Components of the Oracle Cloud Ecosystem

Oracle has faced an upswing of strong competition in the CRM and customer experience marketspaces: despite this, the Oracle CX Cloud portfolio delivers compelling value,...

Salesforce Jumps on the Blockchain Hype Train at TrailheaDX

Blockchain has been a much-touted innovation for improving the creation of trusted partner networks. Salesforce recently jumped on the blockchain hype train at its...

Pipedrive Emerges as a Mid-Market CRM Leader in SoftwareReview’s CRM Quadrant

Pipedrive is a rapidly growing vendor in the CRM space; it’s particularly well-suited to small-to-mid sized organizations looking for high-velocity sales enablement....

Salesforce Outage Leaves Organizations Scrambling to Cover Core Processes for CRM

A Salesforce outage on May 17, 2019 left many of the popular CRM vendor’s customers in a lurch. The incident highlights that even reliable, big-name vendors like Salesforce...

SugarCRM Acquires Collabspot to Tighten Email Integration Capabilities

SugarCRM, a popular contender in mid-market customer relationship management, recently announced it will be acquiring Singapore-based email and calendar integrations...

Zendesk: Customer Service Management Powerhouse Looks to Expand Its Footprint

Zendesk has been a keystone vendor for external customer service management for over a decade. It is now making a strong effort to expand into adjacent functional areas,...
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