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Tagged - CRM

Succeed With Digital Strategy Execution – Phase 2: Map Your Drivers to Enabling Applications

This phase of the blueprint, Map Your Drivers to Enabling Applications, will help you identify major enterprise application areas and understand how they can help you...

Succeed With Digital Strategy Execution – Phase 3: Create an Application Roadmap That Supports the Digital Strategy

This phase of the blueprint, Create an Application Roadmap That Supports the Digital Strategy, will walk you through the process of building out the digital strategy...

Digital Strategy Roadmap Tool

Use this tool to document an application portfolio that will be used to support the formal enterprise digital strategy.

Salesforce.com Sets Sights on $60 Billion in Revenue

Salesforce.com has laid its chips on the table with a plan to grow annual revenues from the current run rate of $10 billion a year to a whopping $60 billion a year by 2034....

Ensure Your Customer Experience Is Awesome, Not Off-Putting

​Improvements in data aggregation and analysis have opened new frontiers in customer targeting and customer intelligence, but striking the right trade-off between customer...

Develop an Actionable ERP Strategy and Roadmap – Executive Brief

Read this Executive Brief to understand why building an ERP strategy and roadmap is critical to project success.

Develop an Actionable ERP Strategy and Roadmap – Phase 1: Harness the Value of ERP

This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you refine your ERP operating model, define the scope of your ERP strategy, outline...

Develop an Actionable ERP Strategy and Roadmap – Phase 2: Conduct the Intake Process and Evaluate Strategy Options

This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you conduct an ERP operational assessment, identify improvement opportunities, and...

ERP Strategy Stakeholder Interview Guide

This template will help you gather information from stakeholders during the ERP Operational Assessment project phase of the Develop an Actionable ERP Strategy and Roadmap...

Develop an Actionable ERP Strategy and Roadmap – Phase 3: 91ÖÆÆ¬³§ and Govern the Roadmap

This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you define and scope work initiatives to build your ERP strategy roadmap, as well as...
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