Tagged - CRM
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Customer Service Knowledge Management Platform Vendor Shortlist ToolUse this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform. |
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Customer Service Knowledge ManagerTo successfully implement a Customer Service Knowledge Management (CSKM) platform, ensure that you hire the right people with the right skills to serve as full-time... |
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Salesforce.com: Not Your Father's CRM AnymoreAt Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear that... |
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Explore the Emerging World of SaaS ERPSaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost. |
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