What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
95 Plan to Renew
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Self-Service Applicant Portal鈥�
Position Management
Time and Attendance
Workforce Planning
Performance Management
Leave Management
Talent Management
Learning and Development
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Workforce Management - Enterprise
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Payroll
Translation missing: en.product_page.ratings.score 8.1
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Talent Management
Translation missing: en.product_page.ratings.score 7.8
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.5
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UKG Pro Reviews
Paul D.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Dec 2021
UGK Pro - best in HCM & Payroll
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro is different because they listen to their customers and take suggestions and actually implement those suggestions! They care about your business and want it to succeed. They really follow their motto of "Our Purpose is People"
What is your favorite aspect of this product?
Ease of use. both for employees and for the deeper user.
What do you dislike most about this product?
there is really nothing I dislike
What recommendations would you give to someone considering this product?
Do your homework. Language is everything. Make sure that you and the vendor are speaking the same language. Be very clear about your expectations and needs. As with any transition or implementation- planning is key!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lori S.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2021
We Love UGK
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The system is user friendly
What is your favorite aspect of this product?
The accuracy of the product
What do you dislike most about this product?
the 12hr lag in communication with other systems we use
What recommendations would you give to someone considering this product?
instant communication with other systems like Workday
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Inspires Innovation
John Y.
- Role: Human Resources
- Industry: Government
- Involvement: End User of Application
Submitted Dec 2021
Great product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The product are easy to configure.
What is your favorite aspect of this product?
How we are able to make the product our own.
What do you dislike most about this product?
Case management
What recommendations would you give to someone considering this product?
Put more effort in case management
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
