Professional Services Business Reference Architecture
Your guide to building business capability maps, value streams, and strategy maps in the professional services industry.
- You need to improve your organization鈥檚 understanding of business capabilities and how IT can support the delivery of essential services.
- You work for an organization that wants to sharpen its alignment and focus on organizational outcomes and value by using automation and cost-effective methods that produce the most reliable and high-quality outcomes.
Our Advice
Critical Insight
Using an industry-specific reference architecture is central and has many benefits to organizational priorities. It is critical to understanding, modeling, and communicating the operating environment and the direction of the organization but, more significantly, to enabling measurable top-line organizational outcomes and unlocking direct value.
Impact and Result
- Use business capabilities to define strategic focus by defining the organization鈥檚 key capabilities and developing a prioritized strategy map.
- Assess key capabilities for planning priorities through a review of business processes, information, application, and technology support of key capabilities.
- Adopt capability-based strategy planning by ongoing identification and roadmapping of capability gaps.
About Info-Tech
91制片厂 is the world鈥檚 fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 4-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: 91制片厂 your organization鈥檚 capability map
- Call 1: Introduce Info-Tech鈥檚 industry reference architecture methodology.
Guided Implementation 2: Use business capabilities to define your strategic focus.
- Call 1: Define and create value streams.
- Call 2: Model Level 1 business capability maps.
- Call 3: Map value streams to business capabilities.
- Call 4: Model Level 2 business capability maps.
Guided Implementation 3: Assess key capabilities for planning priorities.
- Call 1: Create a strategy map.
- Call 2: Introduce Info-Tech's capability assessment framework.
Guided Implementation 4: Adopt capability-based strategy planning.
- Call 1: Review capability assessment maps.
- Call 2: Discuss and review prioritization of key capability gaps and plan next steps.
Contributors
- Amir Massoudi, VP, Information Technology, ATCS Inc.
- Scott Saundry, Chief Information Officer, Dentons Canada Services LLP
- Tracy Stanfield, VP, Information and Technology, CRB Group
- 6 anonymous contributors