The COVID-19 pandemic has taken its hold on the world and is bringing about massive change to the way virtually everyone in the world works. Take this change seriously and...
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This phase will help you assess multiple aspects of your service management program to establish the current state.
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This blueprint will help you develop a roadmap for your service management program.
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This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
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This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.
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This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.
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Use this template to role play change navigation scenarios between a leader and their direct report.
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If organizational change management efforts don’t reach staff on the front lines then change initiatives are bound to fail. To effectively reach staff, frontline managers...
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This phase of the blueprint, Push Organizational Change to the Front Lines, will help you configure an organizational change management tool and prepare training content...
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Use this purpose-built organizational change management workbook to help engage your frontline managers in the change management process and prepare them for success.
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