This blueprint will help you develop a roadmap for your service management program. It will walk you through the steps to:
- Launch the project
- Assess your current service management practices
- 91ÖÆÆ¬³§ a roadmap with high-level activities
- 91ÖÆÆ¬³§ a communication slide to share your roadmap vision
It will also help you understand the usual mistakes made when improving a service management program.