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Tagged - CRM

Zoholics Canada 2025 Showcases Zoho One Evolution and Local Market Focus

At Zoholics Canada 2025, Zoho reviewed recent updates to Zoho One while also introducing new products tailored for the Canadian market. The event highlighted Zoho鈥檚 dual...

Klaviyo Is the CRM for the Retail Store of the Future

Klaviyo is positioning itself as the go-to CRM for B2C retailers, helping brands deliver a seamless customer experience from start to finish. Its technology bridges...

Salesforce Introduces Next Gen Marketing Cloud for Improved Engagement

In 2025, Salesforce launched its Next Gen Marketing Cloud, debuting a new 鈥渁gentic marketing鈥 model in which autonomous AI agents independently build, personalize, and...

It's the Agentic Era for Creatio CRM

Creatio鈥檚 mission is to simplify enterprise workflows, democratize innovation with no-code tools, and embed AI natively across the full customer lifecycle.

AI Solution Summary: Salesforce Report

Learn more about Salesforce鈥檚 AI-enhanced CRM solution.

The Applications Playbook 鈥 Program Overview

In this concise publication, we introduce you to Info-Tech's Applications Playbook, a structured, calendar-aligned, actionable framework that Applications leaders can...

The Applications Playbook

Organizations rely on their IT leaders more than ever to deliver the transformation and innovation needed to thrive in today鈥檚 ever-evolving tech landscape 鈥 but IT teams...

Custom Vendor Landscape: CRM for Higher Education 鈥 Admissions

CRM solutions for higher education provide the ability to track the student experience from end-to-end. These platforms also typically provide augmented capabilities for...

Modern CIS Solutions Powered by AI

The recent surge in AI capabilities, driven by the market breakthrough of Gen AI solutions, has generated great excitement among both utilities and CIS vendors. This...

AI-Powered CIS Benefits and Risks Evaluation Workbook

Use this tool to document your objectives and expectations of your AI-powered CIS initiatives to determine the factors that should be used in determining the selection of...
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