
What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Security Protects
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Position Management
Self-Service Applicant Portal鈥
Compensation Planning & Forecasting
Time and Attendance
Workforce Planning
Learning and Development
Leave Management
Performance Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Workforce Management - Enterprise
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Payroll
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Talent Management
Translation missing: en.product_page.ratings.score 7.6
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Benefits Administration
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UKG Pro Reviews
Jessica H.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2024
Features are great and easy to use.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG is an intuitive software solution that provides a one system of record for employee data. This makes it easy to report on that data. In addition, they provide excellent security features to protect our data from breaches.
What is your favorite aspect of this product?
Payroll is my favorite aspect. It is seamless and easy to use. All employee data processes into payroll without additional manual data entry.
What do you dislike most about this product?
Standard reports. They are nice but not easy to export and manipulate.
What recommendations would you give to someone considering this product?
I would recommend bringing in as much history as possible and really consider changing your processes to fit the system versus having the system fit your processes.
Pros
- Inspires Innovation
- Includes Product Enhancements
- Appreciates Incumbent Status
- Security Protects

Sudheer Y.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Excellent Global HCM Product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
from starting of our HCM operations we are Using UKG Ultipro, other than this we didn't use any software.
What is your favorite aspect of this product?
Mobile Accessibility Learning & Development Payroll Management Employee Self Services Advance Analytics
What do you dislike most about this product?
As of now, nothing to say any negatives in UKG Ultipro
What recommendations would you give to someone considering this product?
We can definitely recommend this product as a global HCM solution. It is very easy to migrate from other HCM products, and it simplifies the implementation and design of HR processes. Additionally, it integrates seamlessly with all third-party support applications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Junior G.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
You can manage the workforce.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
By automating processes like benefits administration and payroll processing, UKG Pro helps you minimize the administrative load. Lowers the possibility of mistakes and fines by assisting in ensuring adherence to standards and laws.
What is your favorite aspect of this product?
To organize and track employees' private and work-related data, I like UKG Pro. Also for the automation of administrative tasks and activities related to personnel data. I am able to write personalized reports covering many facets of HRM.
What do you dislike most about this product?
Because it is a cloud-based service, its operation necessitates a continuous Internet connection.
What recommendations would you give to someone considering this product?
For analytics that let decision makers anticipate workforce changes and make data-driven choices, I suggest UKG Pro.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing