What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
95 Plan to Renew
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Self-Service Applicant Portal鈥�
Position Management
Time and Attendance
Workforce Planning
Performance Management
Leave Management
Talent Management
Learning and Development
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Workforce Management - Enterprise
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Payroll
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Talent Management
Translation missing: en.product_page.ratings.score 7.8
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.5
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UKG Pro Reviews
Herpreet K.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Love UKG- All time favorite!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Customer service! It was critical to our organization to ensure we had support for anything and everything and it has made a huge impact on day-to-day services and how we operate.
What is your favorite aspect of this product?
Definitely Payroll and HR Core- onboarding, ACA management, and Time and Attendance. Easy to use and navigate and user-friendly for the employees.
What do you dislike most about this product?
Nothing in particular about the products and services.
What recommendations would you give to someone considering this product?
Read the reviews, test the product and see if there is a connection between UKG and your organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kristjan E.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
UKG pro services are amazing.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro has allowed our company to do additional with our hr info in an exceedingly more realistic timeframe. The top user expertise has increased the usage of our hour applications in comparison to the past. The time period information together with reports and dashboards is more aligned with our different systems.The ability for workers to be ready to navigate seamlessly and manage their information is created an impact. The benefit of use with the Core hr applications has made an excellent impact on our employees.
What is your favorite aspect of this product?
I love UKG because there are such a big amount of functions wrapped into the program. You鈥檒l find former/current employees, see your pay deposits, analyze your PTO, use the recruiting gateway, onboarding gateway, so much. It鈥檚 completely a one stop shop! Everything is additionally terribly organized and straightforward to search out totally different components.
What do you dislike most about this product?
With my current organization, we鈥檝e separate entities that operate autonomusly, and that we struggle to accommodate all of our needs. Additionally, the corporate is putting plenty of effort into new R&D, however there鈥檚 no specialize in the native products. There are quite a few limitations within the Talent and Compensation module.
What recommendations would you give to someone considering this product?
If you think about UKG Pro, I鈥檇 raise the hard queries and find below the 鈥榟ood of the car鈥�. For a corporation with a global workforce and freelance processes, terribly specific and distinctive business requirements, I鈥檇 source multiple choices to compare. Whereas the client service expertise is good, there are still some internal problems with customer service when managing specific modules.
Pros
- Continually Improving Product
- Performance Enhancing
- Client Friendly Policies
- Client's Interest First
Gerard M.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
