What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
95 Plan to Renew
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Self-Service Applicant Portal鈥�
Position Management
Time and Attendance
Workforce Planning
Performance Management
Leave Management
Talent Management
Learning and Development
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Workforce Management - Enterprise
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Payroll
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Talent Management
Translation missing: en.product_page.ratings.score 7.8
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.5
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UKG Pro Reviews
Aaron W.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
UKG truly cares about people and their clients!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The service, innovation, and people-centric approach.
What is your favorite aspect of this product?
Flexibility, hire to retire capability, reporting capability
What do you dislike most about this product?
Would like more sys config control in the Talent Acquisition suite and more reporting capability from Employee File Management
What recommendations would you give to someone considering this product?
You cannot go wrong with UKG!
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Tonia D.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2022
Platform is user friendly and custom friendly!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Offers products for all HR functions, applications are user friendly (step by step process) presented with a simple modern look
What is your favorite aspect of this product?
Reporting, workflows, and customizations
What do you dislike most about this product?
newer products are limited in flexibility, but with each release more features become available.
What recommendations would you give to someone considering this product?
look at the product with a holistic eye.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Gabriela B.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jun 2022
Incredibly robust and a game changer for HR.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG has a wider breadth of features and modules available to users.
What is your favorite aspect of this product?
The options, the HR Service Delivery module which really assists in fielding requests from employees.
What do you dislike most about this product?
Cognos BI is incredibly complicated. Recruitment module needs a little help.
What recommendations would you give to someone considering this product?
Bring in multiple people for implementation if possible.
Pros
- Enables Productivity
- Trustworthy
- Helps Innovate
- Continually Improving Product
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
