What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
95 Plan to Renew
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Self-Service Applicant Portal鈥�
Position Management
Time and Attendance
Workforce Planning
Performance Management
Leave Management
Talent Management
Learning and Development
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Workforce Management - Enterprise
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Payroll
Translation missing: en.product_page.ratings.score 8.1
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Talent Management
Translation missing: en.product_page.ratings.score 7.8
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.5
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UKG Pro Reviews
Jimmy W.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Good UI and Integration Capabilities
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Training and Documentation, Integration Support
What is your favorite aspect of this product?
Integration Support
What do you dislike most about this product?
Disparate Support
What recommendations would you give to someone considering this product?
Centralize Support
Pros
- Respectful
- Efficient Service
- Effective Service
- Caring
Philippe K.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Excellent integrated product.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Integrated system. Easy to program and maintain.
What is your favorite aspect of this product?
Integration & ease of use.
What do you dislike most about this product?
None. Enjoy the system.
What recommendations would you give to someone considering this product?
Give it a serious look when searching for an integrated system.
Pros
- Helps Innovate
- Reliable
- Caring
- Saves Time
ANTHONY J.
- Role: Human Resources
- Industry: Machinery
- Involvement: IT Leader or Manager
Submitted Jun 2022
Intuitive, evolving, supportive, employer friendly
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The core product evolved with updates making seamless, the BI reporting offers a large selection of standard reports and custom fields
What is your favorite aspect of this product?
the support UKG offers, especially with reporting features and customization
What do you dislike most about this product?
BI reporting, it is not user friendly for creating reports from scratch, easy to manipulate standard reports, but to create custom census reports, it is very difficult Tax filing /payment services needs improvement
What recommendations would you give to someone considering this product?
yes I would
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
