What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Security Protects
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Position Management
Self-Service Applicant Portal鈥�
Compensation Planning & Forecasting
Time and Attendance
Workforce Planning
Learning and Development
Leave Management
Performance Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Workforce Management - Enterprise
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Payroll
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Talent Management
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Benefits Administration
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UKG Pro Reviews
Jack C.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
"Great Hire-to-Retire Applicant Tracking"
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
In every sense, this product has surpassed my expectations. Other UKG modules have been incorporated into the core system, and all of these modules function together seamlessly. UKG Pro is a one-of-a-kind experience and my favorite.
What is your favorite aspect of this product?
Ultipro's general layout and ease of use. As of late, text messaging has become a convenient way to connect with workers.
What do you dislike most about this product?
That it has been difficult to get alerts after an employee has a life event and submits it for approval is not something I like. It seems to be an easy effort to add an email to alert the administrator that the permission is pending.
What recommendations would you give to someone considering this product?
UltiPro comes highly recommended if you are looking for a solution that not only offers amazing reporting capabilities but also a beautiful community of clients.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Altruistic
Natalie N.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
User friendly as admin and employee
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Better cost than large competitors. Many costs are per module which seems odd but if your org has other software for different functions (ie-ATS/recruiting or general ledger), then you aren't paying for something you don't need or use. Reporting is great and can be learned; not IT skills needed.
What is your favorite aspect of this product?
User friendly.
What do you dislike most about this product?
While they do improve the product and rollout new functionality, sometimes we wish they'd improve on some bugs identified instead.
What recommendations would you give to someone considering this product?
Get references in your industry and functional role to see if it's the best fit.
Pros
- Reliable
- Enables Productivity
- Respectful
- Altruistic
Nancy M.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jun 2022
Customization is unique &exceptional, BI is robust
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Level of support and the free exceptional traiing
What is your favorite aspect of this product?
Core, platform configurability and onboarding
What do you dislike most about this product?
recruiting not changing and adapting as quickly as other products
What recommendations would you give to someone considering this product?
Consider the customization of the product, the robust reporting capability and respect given to their customers.
Pros
- Continually Improving Product
- Unique Features
- Effective Service
- Inspires Innovation
