What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Security Protects
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Position Management
Self-Service Applicant Portal鈥�
Compensation Planning & Forecasting
Time and Attendance
Workforce Planning
Learning and Development
Leave Management
Performance Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Workforce Management - Enterprise
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Payroll
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Talent Management
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Benefits Administration
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UKG Pro Reviews
Chitransh G.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
it's user friendly and you can do alot in this ,
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Centralised platform for payroll processing, benefits administration, performance management, time tracking , etc All under one umbrella makes it different
What is your favorite aspect of this product?
HR and Talent management sections are quite impactful! Simple use and better output
What do you dislike most about this product?
The interface can be improved, attractive appearance
What recommendations would you give to someone considering this product?
Yes definitely I will recommend this product, it's user friendly and a wide variety of features will be available
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Client Friendly Policies
Britta H.
- Role: Human Resources
- Industry: Chemicals
- Involvement: Business Leader or Manager
Submitted Dec 2023
Intuitive HRIS
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro provides an intuitive experience for end-users with ease of access and availability to tailor the system meet your business needs.
What is your favorite aspect of this product?
One added benefit is the access to the UKG Community. Connecting with like-minded people, sharing insight and challenges allows end-users to help one another quickly.
What do you dislike most about this product?
Sometimes there are limitations to the ways we wish to do things - system capability can influence our ability to make internal changes or seek other software to do so.
What recommendations would you give to someone considering this product?
Be sure to ask questions and make no assumptions. Trust the process for implementation and be sure to arm yourself with a strong internal team that will take the foundation training to learn the system in and out.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Caring
Alexa P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
"Optimize your HR processes with UKG Pro"
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro is a one-stop HR solution packed with great tools to improve workforce management, including: data analysis, salary management, talent management, benefits administration, recruiting and much more. These tools are unique compared to other HR software in that they offer a comprehensive HR management solution, allowing you to manage your HR needs from one place. In addition, UKG Pro also offers unique features like employee satisfaction tracking, recruitment and selection management.
What is your favorite aspect of this product?
What motivates me the most about UKG Pro is its ability to simplify the HR management process. The software centralizes all key HR functions in one place, allowing us to easily access information and get things done faster and more efficiently. I also like its extensive list of functions. Its intuitive user interface is easy to use.
What do you dislike most about this product?
Tech support isn't always reliable, can be slow to respond, and doesn't always offer the help you need. Additionally, the cost may be prohibitive for some users.
What recommendations would you give to someone considering this product?
I am a Recruitment Consultant and I recommend using and implementing UKG Pro to improve the efficiency of recruitment processes, ease the candidate selection process and reduce costs associated with recruitment. The software offers a variety of tools to help better manage your recruiting processes in a more efficient manner.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
