What is UKG Pro?
UKG Pro is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceUKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Trustworthy
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Scheduling
Position Management
Self-Service Applicant Portal鈥�
Time and Attendance
Workforce Planning
Performance Management
Talent Acquisition
Reporting and Analytics
Leave Management
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Data Integration
Ease of Customization
Vendor Support
Also Featured in...
Workforce Management - Enterprise
Translation missing: en.product_page.ratings.score 8.2
View UKG Pro in this category (opens in a new tab)
Payroll
Translation missing: en.product_page.ratings.score 8.1
View UKG Pro in this category (opens in a new tab)
Talent Management
Translation missing: en.product_page.ratings.score 7.7
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Translation missing: en.product_page.ratings.score 7.3
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews
Bhawana S.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
Awesome to use
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It's usable and enhanced feature
What is your favorite aspect of this product?
Easy to use feature
What do you dislike most about this product?
For now, nothing. Bcz everything working gud enough to work
What recommendations would you give to someone considering this product?
Belive me, it a best one to use in this generation
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Sumit J.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jul 2025
A truly people first HR solution.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Unlike many HR tools that often feel fragmented, UKG Pro brings everything together seamlessly. From payroll and benefits to performance management and the entire employee experience, it's all in one cohesive platform. It's clearly designed with people at its core, not just focused on processes.
What is your favorite aspect of this product?
It offers a clean interface and really powerful reporting tools. This system scales beautifully for both growing and global teams.
What do you dislike most about this product?
With so many features, it can feel a bit overwhelming when you first start using it. Just be aware that some modules come with an extra cost.
What recommendations would you give to someone considering this product?
If you're looking for something beyond a basic HR system something that genuinely helps elevate the employee experience then UKG Pro is definitely worth exploring.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
LatashI D.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Apr 2025
I love it!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG has implemented a system that has the ability to accommodate any business.
What is your favorite aspect of this product?
I love the Talent management
What do you dislike most about this product?
i would love to have the capability to be able to update some things on our own instead of opening cases.
What recommendations would you give to someone considering this product?
i have used several different products and this is by far the best and I can see more updates to come in the future.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Respectful
