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UKG

UKG Pro

Composite Score
8.2 /10
CX Score
8.2 /10
UKG Pro
8.2 /10

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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Awards & Recognition

UKG Pro won the following awards in the Human Capital Management - Enterprise category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

3% Negative
11% Neutral
86% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy

Feature Ratings

Average 77

Employee Record

83

Payroll Administration

82

Scheduling

80

Self-Service Applicant Portal鈥

77

Position Management

77

Time and Attendance

77

Workforce Planning

77

Performance Management

76

Leave Management

75

Talent Management

75

Learning and Development

75

Vendor Capability Ratings

Average 76

Breadth of Features

80

Availability and Quality of Training

80

Business Value Created

79

Quality of Features

78

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Data Integration

74

Ease of Implementation

74

Product Strategy and Rate of Improvement

74

Ease of Customization

74

Vendor Support

72

UKG Pro Reviews

Aakash A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Superb to know

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Better uses

What is your favorite aspect of this product?

Services and productivity

What do you dislike most about this product?

Requirment to be implemented

What recommendations would you give to someone considering this product?

Can be if they want

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Denise W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Human resources efficiency with UKG Pro

Likeliness to Recommend

8 /10

What differentiates UKG Pro from other similar products?

When it comes to human resources, UKG Pro is our app. It provides a central hub for all HR operations, solving the problem of dispersed systems. Because of this consistency, our procedures are more streamlined, which in turn leads to fewer errors and a more efficient HR workflow.

What is your favorite aspect of this product?

The most notable aspect is the ease with which it can be used. Reporting tools provide a complete picture of HR data and navigating activities is easy. All of our HR expertise is enhanced by UKG Pro's focus on simplicity.

What do you dislike most about this product?

Although it covers all the bases, the setup may be easier to use. For companies that value efficiency during implementation, a more guided onboarding process would be ideal.

What recommendations would you give to someone considering this product?

A dedication to intuitive design and comprehensive analysis sets UKG Pro apart. It streamlines complex HR operations and helps you stand out from the competition; It's more than just a human resources tool.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Teresa T.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use, limited capability given the cost

Likeliness to Recommend

6 /10

What differentiates UKG Pro from other similar products?

One HRIS solution

What is your favorite aspect of this product?

Ability to self serve

What do you dislike most about this product?

Limited features/capabilities in OOTB

What recommendations would you give to someone considering this product?

Need to clearly understand and define business requirements

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Helps Innovate

Cons

  • Wastes Time

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