
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Calendar Integration
Email Synchronization & Tracking
Hierarchical Task Management
Retainer Management
Resource Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Fred S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
JIRA: Unpacking the Workflow Powerhouse.
Likeliness to Recommend
What differentiates Jira from other similar products?
If there's one tool that keeps our projects and IT tasks humming along, it鈥檚 JIRA. What JIRA really offers us, especially in an information-heavy environment, is visibility across all the moving parts. I鈥檇 say this is its 鈥減ower lens鈥濃攚e can see who鈥檚 doing what, where bottlenecks are forming, and adjust timelines with flexibility.
What is your favorite aspect of this product?
Something I lean on in JIRA is the reporting suite鈥攖hose dynamic dashboards save me from scrambling through old emails or scattered updates. With gadgets for sprint tracking, burndown charts, and other KPIs, I can get a snapshot of where things stand with just a few clicks. Having that dashboard set up for daily use has become second nature, making project updates quick and data-rich.
What do you dislike most about this product?
One hiccup we鈥檝e had is the search functionality鈥攚hile powerful, JQL (JIRA Query Language) does take some getting used to, especially if team members aren鈥檛 familiar with SQL-like languages.
What recommendations would you give to someone considering this product?
JIRA鈥檚 made a big impact on our efficiency and coordination across the IT team and beyond. I鈥檇 recommend JIRA without hesitation to any IT department. It鈥檚 the kind of tool that grows with your team, and the time you invest in mastering it pays off tenfold as your projects scale.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Douglas W.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Oct 2024
Jira is my favorite organizing and management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
the extensive customization and workflow options that come along with Jira.
What is your favorite aspect of this product?
It is feature rich, and its flexibility to serve varied types of projects.
What do you dislike most about this product?
Can be daunting to get started with, which means a learning curve is needed.
What recommendations would you give to someone considering this product?
Jira is a strong and highly customizable option, but it can be complicated at times.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Lakshmi M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Ticket to Teamwork: Mastering Jira.
Likeliness to Recommend
What differentiates Jira from other similar products?
What stands out with Jira is its configurability. We鈥檝e customized our workflows to fit specific data projects鈥攚hether it鈥檚 processing datasets, troubleshooting ETL pipelines, or iterating on machine learning models. For example, we use custom issue types to differentiate between bug fixes, feature development, and data processing tasks, which keeps everything organized and easy to filter.
What is your favorite aspect of this product?
A feature I particularly appreciate is the seamless integration with Confluence. Our team often uses Confluence to document ETL processes, model results, and code explanations, while Jira handles the actual project tasks. It鈥檚 easy to link Confluence pages within Jira issues, so everything we need is interconnected and accessible, saving us time when switching between documentation and task management.
What do you dislike most about this product?
One con, though, is the UI. Jira can feel a bit overwhelming, especially for new team members. Some menus are buried within menus, and if you鈥檙e not careful, it鈥檚 easy to lose track of where things are.
What recommendations would you give to someone considering this product?
, Jira has been a fantastic tool for fostering transparency across teams and departments. It鈥檚 especially useful during sprint retrospectives when we review completed tasks and track any bottlenecks. I鈥檇 recommend Jira to anyone working on long-term, complex projects that require a lot of cross-functional collaboration
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity