
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Calendar Integration
Email Synchronization & Tracking
Hierarchical Task Management
Retainer Management
Resource Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews

Aden-Oanh D.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Enhancing Project Management with Agile
Likeliness to Recommend
What differentiates Jira from other similar products?
The main difference between Jira and other project management tools lies in its focus on agile methodologies and customization. While tools like Trello or Asana offer simpler, more intuitive interfaces for task tracking, Jira provides advanced features like customizable workflows, detailed reporting, and deep integration with development tools. Jira is specifically designed to cater to software development teams, offering robust support.Other tools may lack the same level of flexibility and scalability, making Jira ideal for larger teams or projects requiring complex tracking and management capabilities,
What is your favorite aspect of this product?
The main advantage of using Jira is its flexibility and scalability, making it ideal for teams of all sizes. It provides robust project tracking and management tools that support agile methodologies, allowing teams to efficiently plan, monitor, and collaborate. Jira鈥檚 customizable workflows, real-time notifications, and integration with other tools improve productivity and streamline processes. Its reporting and dashboard features give teams clear visibility into project progress, helping to identify issues early and make data-driven decisions. With a user-friendly interface , Jira enhances team collaboration and project success.
What do you dislike most about this product?
One disadvantage of Jira is its steep learning curve, especially for new users or teams unfamiliar with project management tools. The wide range of features and customization options can be overwhelming, requiring significant time to master. Additionally, Jira can become resource-heavy with large teams or complex projects, potentially affecting performance. For smaller teams or simpler projects, Jira鈥檚 extensive capabilities may feel unnecessarily complicated or costly.
What recommendations would you give to someone considering this product?
Overall, Jira is a powerful project management tool that excels in managing complex, agile workflows, making it particularly valuable for software development teams. Its customizable features, real-time reporting, and integration with other tools enhance collaboration and productivity. While it offers extensive capabilities, Jira can be overwhelming for new users and may be resource-intensive for smaller teams. Despite this, its scalability and ability to support agile practices make it a preferred choice for large teams or intricate projects that demand detailed tracking and flexibility.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Johan L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Optimize collaboration and productivity with Jira.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira offers a centralized solution for product lifecycle management and agile development, incorporating frameworks such as Kanban or Scrum. It has robust reporting and data analysis for high-level performance tracking and workload management. It's intuitive, easy to use, and flexible enough to adapt to custom and tailored workflows.
What is your favorite aspect of this product?
Jira adapts to a wide variety of workflows and provides extensive customization options. Its robust integrations make it even easier to collaborate and automate tasks, while clear visualization through Kanban and Scrum boards brings transparency to the decision-making process.
What do you dislike most about this product?
The costs associated with using Jira, especially in large teams or companies, can be high.
What recommendations would you give to someone considering this product?
Jira is a great option for any development team looking for a comprehensive solution for project management and agile development. With its ability to adapt to diverse workflows and extensive customization options, Jira becomes an invaluable tool for optimizing collaboration and efficiency.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Prem V.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
the ultimate tool for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
it offers more customization in workflows.
What is your favorite aspect of this product?
it provide detailed reporting and insights.
What do you dislike most about this product?
it can be complicated for new users.
What recommendations would you give to someone considering this product?
it's highly recommended for smaller teams.
Pros
- Continually Improving Product
- Effective Service
- Saves Time
- Fair