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What differentiates Infor CRM from other similar products?

Infor CRM is a powerful tool that has helped us for a long time to keep our customers and increase the flow of sales input for the sale and for my work department, this program has been the main protagonist to educate the development and the administration of the company on the web to improve relations in the company's social networks, with the help of this program it is possible to arrange a marketing campaign that makes a big difference when presenting the company's services, this The program is very simple, which allows us to be one of the fundamental pieces to train new staff and the advertising and marketing department.

What is your favorite aspect of this product?

I have always liked the idea of working with Infor CRM due to the quality of its functions, they are within our reach to build new and better projects with each of our clients, this program guides each of its users to be more impressive and tidy When it comes to creating marketing and advertising work for our company, this program has the right tools you need to call the attention of customers and also offer them a quality service while the negotiation and sales processes are being completed, thanks to With the help of Infor CRM we have had a better response from our clients and we have increased the credibility and reputation of the company.

What do you dislike most about this product?

The truth is that I would like the program to be a bit more intuitive and many of the steps that I apply to your system regularly would be executed automatically without a problem, the sad thing is that many of these functions I have to apply manually, the problem with this is time that I lose for copying and configuring certain useful options for my work operation.

What recommendations would you give to someone considering this product?

This is one of the best programs that I can recommend to companies that wish to maintain and enhance the flow and entry of customers, since this program is designed to focus on improving customer management and good advertising management that attracts them to trust the company, Infor CRM I recommend it without hesitation since it is one of the main reasons why today my company has much more demand for our services.

What differentiates Infor CRM from other similar products?

It forecasts margins and assigns the target for the team suitably. We can observe the forecasts as per the salesperson, territory, and team. In addition, the forecasting helps track the productions of the sales department and spot the achievers.

What is your favorite aspect of this product?

A significant advantage of Infor CRM is its interface. The simple design makes it possible to access customer information at the right time and it allow us to customize the dashboard to include the most relevant data.

What do you dislike most about this product?

Appointments/events are automatically marked as closed when the data arrives. Reminders need more options like 1 week, 2 weeks, etc.

What recommendations would you give to someone considering this product?

Features-wise, Infor CRM stacks up well against the competition and it even beats some of the industry leaders in certain areas. It is doing a lot more for form building and optimisation than most CRM providers.

What differentiates Infor CRM from other similar products?

Infor CRM offers tools to help people, groups, and organizations perform better in sales as well as insights to improve planning and execution for sales, marketing, and customer service. Rich customer data from conversations and transactions all across company is made available to sales teams by Infor CRM, which also fits the current flexible workforce with different access options.

What is your favorite aspect of this product?

Our freedom to design our own selling process was a major asset; going from a first meeting to a sale taught us a lot about where to concentrate our time and energy and when to declare an opportunity closed. Although we were unsure of the kind of assistance we should expect with our plan and what was extra, our vendor support was consistently good and timely.

What do you dislike most about this product?

Since we are a little business, we didn't have the resources to hire a full-time administrator to handle everything, as we felt that was necessary. We experienced problems with administrator rules and permissions because we lacked a dedicated manager on site.

What recommendations would you give to someone considering this product?

Although I still prefer the discontinued desktop client, it is fairly simple to use. We are currently updating to the most recent version, which should greatly enhance the user experience. For analytics and integrating with data from other systems, you can fairly quickly pull data into Business Objects.