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The healthcare sector is enduring a barrage of macro-level challenges – the worsening impacts of budgetary pressures, policy and regulatory upheaval, and increasingly sophisticated cybersecurity threats are rippling through hospital systems. From their strategic position at the head of their organizations’ IT teams, healthcare CIOs are often the first to detect the impact of these shocks and are ideally placed to lead the response. Our step-by-step blueprint empowers technology leaders in the healthcare sector to build a Technology-First Action Plan that transforms today’s volatility into tomorrow’s strategic value.

AI-powered claims automation, FinOps, cloud optimization, Gen AI copilots, and privacy-preserving analytics are just some of the tools available to healthcare organizations looking for technological solutions to these unpredictable headwinds. Healthcare CIOs must convince organizational leadership to invest in these technologies not only as a hedge against uncertainty, but as an opportunity to foster the IT resilience and agility that will enable them to thrive while others tread water.

1. Cut costs to free up resources for innovation.

Innovation drives new ways of generating organizational value but often sees its budget slashed amid budget constraints. IT leaders must cut unnecessary costs and redirect that spending to the people, resources, and budgetary capacity their innovation efforts will need to overcome today’s turmoil.

2. Meet the moment. Take the lead.

As much as today’s uncertainty is a strain on IT’s resources, it can also be an opportunity. By demonstrating that their technological know-how can be used not only to solve problems but also to enable better decision-making, CIOs can prove their ability to lead not just IT, but the organization as a whole.

3. 91ÖÆƬ³§ an adaptive IT team.

With technology advancing at an exponential rate, you will never permanently close the skills gap. Focus instead on building sustainable learning and development practices to enable your staff to retain knowledge and develop in-demand skills as they are needed.

Use this step-by-step blueprint to realign healthcare IT into a posture of resilience

Our research offers practical guidance and templates to make a clear assessment of IT’s strengths and vulnerabilities, and where they can be leveraged. Use our Technology-First Action Plan framework to empower IT to lead the organization through the challenges facing the healthcare sector.

• Assess uncertainties and opportunities by leveraging this moment to explore where the organization is most vulnerable and where it is most poised to further lean into technology risks.
• Review IT Spend & Staffing tools and services to find costs that can be either cut or channelled toward innovation opportunities.
• 91ÖÆƬ³§ your Technology-First Action Plan by identifying and prioritizing initiatives that will drive the organization forward and consolidate those initiatives into a 12-month plan.
• Prepare to execute by defining the organizational value of your plan and building an adjustable communications strategy to bring stakeholders on board.