
What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
OTP Authentication
Email Authentication
Authentication Assurance Level (AAL)
Biometrics Authentication
Soft Token Authentication
Browser Push Notifications
Role and User Management
Role-Based Multi-Factor Authentication
Integration APIs
Phisher Resistance MFA
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Authenticator Reviews
HARSHIL R.
- Role: Human Resources
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Dec 2024
Fabulous 馃ぉ
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator differentiates itself through its time-based one-time password (TOTP) algorithm, providing a secure, open-standard authentication method that is widely supported and easily integratable with various services.
What is your favorite aspect of this product?
users often appreciate Google Auteenticator's ease of use, wide compatibility, and robust security features.
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
When considering Google Authenticator, I recommend: 1. Evaluating your organization's two-factor authentication (2FA) needs. 2. Assessing compatibility with your existing systems and services. 3. Reviewing Google Authenticator's security features and settings.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Vendor's Interest First
- Less Friendly Negotiation

Mudassar H.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Any Easy & effective multi authentication tool
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
The ease of use and simple implementation make it an ideal tool for enhancing security between accounts. Additionally, its number of features is precise for those seeking extra security among users without complications.
What is your favorite aspect of this product?
The first thing I particularly like is that you can now link all 2FA codes to your Google account, so even if you lose your cell phone, not all codes are gone, you just have to log in to your Google account and everything is back.
What do you dislike most about this product?
There is no cloud backup option, which can be problematic when changing devices. Additionally, the lack of advanced features may limit its usefulness for more demanding users.
What recommendations would you give to someone considering this product?
An awesome and highly recommended tool for multi factor authentication securing your applications and data.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy

Swetha M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Simple and reliable, but needs flexibility.
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
1. Offline functionality: Google authenticator works without needing an active internet connection, ensuring reliability in areas with limited connectivity. 2. Lightweight and fast: The app is lightweight, loads quickly, and generates codes without any noticeable delay, enhancing user convenience. 3. Lack of backup features: Unlike competitors, Google authenticator does not offer built in cloud backup or account recovery options, which can be a drawback when migrating devices. 4. Adding backup and multi-device synchronization would significantly elevate its usability.
What is your favorite aspect of this product?
My favourite aspect of Google authenticator is it simplicity and speed. It generates secure quotes instantly without requiring and internet connection. This insurance quick access and reliability, even and offline scenarios.
What do you dislike most about this product?
The one thing I dislike about Google authenticator is the lack of backup or recovery options. Losing the device means recon figuring accounts manually which can be time consuming and inconvenient.
What recommendations would you give to someone considering this product?
In overall I would recommend Google authenticator to someone considering this product however they can check for the below requirements if any. 1. Enable account recovery options: Before using Google authenticator, ensure alternative recovery methods like backup codes or set up. 2. Secure your device: Since the app doesn't offer cloud backup make sure your device is secure and backed up regularly. 3. Evaluate multi-device needs: if you require access across multiple devices, consider whether Google authenticator meets your needs or explore alternatives.
Pros
- Helps Innovate
- Trustworthy
- Continually Improving Product
- Reliable