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Asana

Asana

Composite Score
8.9 /10
CX Score
9.1 /10
Asana
8.9 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Objectives and Key Results category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Task Management

86

Collaboration

86

Milestones/Calendar Tracking

84

Templates

84

Goal Setting

84

Dashboards and Reporting

84

API Integration

83

Conversations & Feedback

83

Real-Time Visualization

83

OKR Alignment

83

Check-ins and Reviews

83

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Breadth of Features

85

Usability and Intuitiveness

84

Business Value Created

84

Ease of Customization

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Quality of Features

82

Availability and Quality of Training

82

Vendor Support

80

Ease of IT Administration

79

Asana Reviews

Thomas I.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Custom fields let me mark my top objectives.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

When it comes to planning tasks, Asana's custom fields are better than ClickUp's because they let me add details like cost or urgency. It's the computer label maker I use for work.

What is your favorite aspect of this product?

With custom fields, I can quickly sort my board by job by "high priority" or "$500 budget." For focus, I can sort by fields like "due this week." To make reports easier, the workspace syncs information to sheets. With over 100 connections, like Slack, field data is pulled into chats, which helps my team stay on the same page.

What do you dislike most about this product?

Fields cost $13.49 a month, and free users only get basic tags. It's hard to set up, and my intern labeled jobs wrong, which caused confusion.

What recommendations would you give to someone considering this product?

Once, a filter broke and blocked chores, and customer service took a day to respond, which made things worse. Asana's custom fields will change the game for task organizers, but users will need to be trained and update to get access.

Pros

  • Trustworthy
  • Caring
  • Saves Time
  • Includes Product Enhancements

ananya g.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Good and comfortable

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

It's task marked as complete once it's done

What is your favorite aspect of this product?

Triggers and schedule

What do you dislike most about this product?

Almost all good

What recommendations would you give to someone considering this product?

Good to go

Pros

  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Naor V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Project Management Made Simple!

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana has a great UI and easy to learn platform. It functions like any new technology should, everything is at your fingertips. Searching and duplicating out existing tasks are quick and done with ease.

What is your favorite aspect of this product?

Creating a centralized home base for go-to market launches/projects. Asana makes it simple to create and share projects and provides visibility for all stakeholders.

What do you dislike most about this product?

No built in time tracking for projects, which would require a third party integration.

What recommendations would you give to someone considering this product?

Ease of use, and ease of onboarding are strong thoughts to consider when choosing Asana.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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