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Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
8.2 /10
CX Score
8.2 /10
Adobe Experience Manager
8.2 /10

What is Adobe Experience Manager?

It鈥檚 a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Experience - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

2% Negative
13% Neutral
85% Positive

Pros

  • Reliable
  • Security Protects
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 84

Multi Channel Support

86

Content Workflow Management

86

Content Repository

85

Standard Templates

85

Web Publishing Capabilities

85

Analytics and Reporting

84

Content Security

83

E-Commerce Integration

82

Digital Asset Management

81

Management Interface

81

Social Media Integration

80

Vendor Capability Ratings

Average 80

Product Strategy and Rate of Improvement

83

Quality of Features

83

Business Value Created

82

Ease of Customization

82

Ease of Implementation

82

Breadth of Features

81

Availability and Quality of Training

81

Vendor Support

80

Ease of IT Administration

79

Usability and Intuitiveness

78

Ease of Data Integration

78

Adobe Experience Manager Reviews

Piper-Bj枚 E.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Tools for creating experiences and digital forms

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

The application focuses on the digital experience, which enhances the idea of information exchange and leads to additional ideas. Adobe Experience also works with applied intelligence, which examines each stakeholder's behavior. Although the technical and development team mainly uses this application, it is beneficial when creating customized campaigns and managing content.

What is your favorite aspect of this product?

The most excellent aspect of Adobe Experience Manager for us is the continuous updates. We receive regular updates from them, and occasionally they even alter the version. When they do this, they constantly add new features and functions, making our customers or visitors feel satisfied. It has an easy-to-use interface and all content in one place.

What do you dislike most about this product?

AEM is fantastic, but the user interface requires additional training before anyone can use it effectively. On the other hand, we dislike integration because it necessitates solid technical knowledge. The cost of this platform is very high because it is an experience platform, so we dislike these aspects of AEM.

What recommendations would you give to someone considering this product?

It is incredibly safe and has some stringent security measures to safeguard your data. It provides integration with a variety of programs. The AI functions are beneficial in helping us develop the digital approach. The user interface is quite clean and straightforward. This enables me to develop opinions that are concise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dylan A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A platform that manages content effectively

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

When traveling, you can access all your work forms from one place. You can check or collect data while offline, and you can link it to the server. Interactive forms were built using the regular Adobe suite packages and tools to show a customer how an app will work and to generate specific interactive forms for the project.

What is your favorite aspect of this product?

We find this tool's modularity and scalability to be outstanding. We like that it enables me to have all of my information organized, which makes it simpler to utilize once you get the hang of it. We also adore that it makes website design constant throughout various pages because it is easily customizable to meet your demands. Constructed using an open-source technology stack Within Adobe cloud products, there is excellent integration.

What do you dislike most about this product?

It is necessary to improve data input and integration with third parties. If you are a beginner and are unaware of UI language, Adobe products, or some level of coding or programming, you may find it challenging to navigate all the products. The cost is the other variable that may be challenging. If you want to run things smoothly, you must learn for a very long time.

What recommendations would you give to someone considering this product?

There are so many different types of reporting that may be done. The best feature for our purposes is Adobe Target, which uses artificial intelligence to assist us in data collection and prevents us from paying for real customers. Additionally, we have experimented with the Adobe Experience Manager Assets (DAM) program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diego Q.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great solution, not for agile

Likeliness to Recommend

7 /10

What differentiates Adobe Experience Manager from other similar products?

robust and complete solution all-in-one for marketing and digital content

What is your favorite aspect of this product?

robust and reliable

What do you dislike most about this product?

not intuitive, not designed for agile

What recommendations would you give to someone considering this product?

while well backed up, this platform is very restrictive under its ecosystem and will be difficult to extend

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Commodity Features
  • Under Delivered

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