The IT Playbooks
The road-tested systematic improvement program to unleash IT
potential and drive organizational success.
A Complete, Interconnected Ecosystem to Help IT Succeed
The combination of the CIO Playbook and other domain playbooks provide structured, step-by-step frameworks for IT leaders to improve their departments systematically.
The playbooks break down complex IT challenges into smaller and clearer actionable steps, helping organizations see results immediately and get improved outcomes from IT.
No IT Function
Operates in Isolation
Stakeholder management impacts IT budgeting, cybersecurity affects digital transformation, governance influences project success, and the list goes on. Interconnected playbooks ensure alignment across all IT domains, preventing siloed decision-making.
Prioritize Delegation
Interconnected playbooks streamline operations and resource allocation for best results overall. This prevents inefficiencies and allows you to focus on the areas of immediate need.
IT Maturity: From Basic Operations to Advanced Strategies
The interconnectivity of the playbooks ensures a step-by-step evolution from tactical improvements to strategic leadership and elevated outcomes.
THE IT PLAYBOOKS
Adopt the revolutionary and road-tested systematic improvement program to unleash IT potential and drive organizational success.
Every playbook has three key areas that require attention: foundational and strategic capabilities and processes that impact every function within IT, and value-added capabilities and processes that require function-level projects to ensure success.
Distributing ownership and delegation is key to a successful playbook.
There are many factors that impact your ability to delegate projects and deliverables, including the size of your organization and IT, the current structure and size of your IT leadership team, their roles and responsibilities, and the span of control for IT. Manage your playbook more effectively by delegating delivery activities to your direct reports where applicable.
A proven framework for technology leaders
to structure and run their departments,
built on decades of best practices.
Expert advisory support to prioritize
high-value work and align your team
with clear goals and timelines.
Processes, training, and reporting that
can be delegated and boost team
accountability and performance.
Systematic IT improvement that
drives innovation and impact with
a step-by-step methodology.
Explore the Playbooks
Technology leaders are being asked to do more.
With the advent of exponential technologies such as generative AI, they are not only required to partner with the business to deliver value but are now expected to drive the creation of new business verticals.
The playbooks provide a proven, road-tested pathway that is strategic yet actionable in driving systematic improvement across your technology practices.
Speak to an analyst to decide which playbook is right for you.
The revolutionary and road-tested systematic improvement program to unleash IT potential so organizations can succeed. The CIO Playbook is a 12-month curriculum, based on the eight secrets from the Leadership Summit, crafted to empower IT leaders and practitioners to exceed their performance targets and elevate the strategic significance of IT within their organizations.
View the CIO PlaybookSmall or midsize business? Looking for something rightsized for your need? View the Essential IT Playbook
Applications Playbook
The Applications Playbook outlines strategies for building, managing, and optimizing software applications across their lifecycle. It emphasizes agile development, continuous integration, and user-centric design. The playbook supports faster delivery, improved quality, and better alignment with business goals.
View the Applications Playbook
Data Playbook
The Data Playbook guides organizations in leveraging data for strategic decision-making and operational efficiency. It covers data governance, architecture, analytics, and visualization best practices. The playbook enables trusted insights, improved performance, and a data-driven culture.
View the Data Playbook
Infrastructure and Operations Playbook
The Infrastructure and Operations Playbook provides structured guidelines for managing IT infrastructure and service delivery. They cover best practices for system reliability, incident response, automation, and scalability. The playbook helps to ensure consistent operations, reduce downtime, and support rapid growth.
View the Infrastructure and Operations Playbook
Security Playbook
The Security Playbook provides a framework for protecting digital assets through risk management, threat detection, and incident response. It promotes a proactive security posture with clear policies, controls, and user awareness. The playbook helps organizations safeguard data, maintain compliance, and respond effectively to cyberthreats.
View the Security PlaybookFrequently Asked Questions
Why choose the IT playbooks?
No more silos
Align IT, applications, data, and security for maximum impact.
Faster decision-making
Get ready-to-use templates, roadmaps, and benchmarks.
Stronger organizational outcomes
Drive efficiency, security, and innovation at the same time.
How do the playbooks work?
The playbooks are designed to work in two ways:
- As an integrated solution. Complete the CIO Playbook first and then, once the priorities are understood, leverage the domain playbooks to supplement or improve performance in specific domains.
- As independent solutions. Each playbook functions as a complete framework for improvement and can be completed in isolation from the others.
Who can benefit from the IT playbooks?
CIOs
CIOs who want to improve IT鈥檚 outcomes and prominence in the organization and elevate their role to support board-level activities.
New Technology Leaders
Technology leaders who are new to their roles and organizations and would like to gauge which areas require performance improvement to drive rapid impact.
IT Domain Leaders
IT domain leaders who want to drive ownership to their teams and subsequently improve performance.
Don't Just Take Our Word for It
鈥�Utilizing Info-Tech's comprehensive program has been a transformative experience for our organization. 鈥� We have witnessed a significant and rapid increase in both productivity and efficiency across all departments. The improvements have not only streamlined our operations but also empowered our team to achieve our goals more effectively."
Sandra Perry,
CIO, Shelby County Government
鈥�Info-Tech's systematic improvement program provides a clear and actionable framework for identifying and addressing key challenges within our organization 鈥� [empowering] us to make informed decisions and track progress. 鈥� We can foster a culture of innovation and adaptability."
Henry Rutherford III,
CIO, Georgia Department of Corrections
Gain Your Edge with IT Playbooks
Whether you're an Info-Tech member looking to maximize your resources or an IT leader seeking proven frameworks, these playbooks will equip you with the research, tools, and guidance you need to lead IT successfully.
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