The Security Playbook
12 Steps to Excellence in Managing Security
Book a Call to EnrollGet More InfoBenefits of the Program
Our 12-step process has been proven across maturity levels, and each step comes with a matrix of methodologies, tools, and templates that’s right for you.
A Proven Methodology
A proven methodology to lead Information Security, offering a superior alternative to ad hoc advisory engagements.
A Structured Framework
A calendar with 12 actionable steps aligned to the Information Security leader’s most pressing priorities.
High-Value Advisory Engagements
High-value advisory engagements that deliver tangible results.
Clear Activities You Can Delegate
Clear activities you can delegate to your team with Guided Implementations and actionable best practices.
Customizable and Measurable
Customizable initiatives with measurable results that align with your organizational, departmental, and personal goals, with annual proof of improvement.
The Security Playbook
12 Steps to Excellence in Managing Security
Our 12-step process has been proven across maturity levels, and each step comes with a matrix of methodologies, tools, and templates that’s right for you.

Structured, Actionable, 12-Step Framework
Clear activities to delegate to your team
Customizable initiatives with measurable results
Our highest-value advisory engagements
A proven path to excellence
Stakeholder Management
Great security governance involves stakeholders to align your security goals with business expectations.
Core Security Processes
91ÖÆÆ¬³§ing strong foundations for core security processes is key to meeting future threats.
Workforce Development
Developing critical skills within your current team is the most cost-efficient way to obtain those skills.
Security Program Management
The most successful security programs are built around meeting business needs.
Security Risk Management
Don't try to breach-proof your organization: balance risk tolerance, prevention, and budget.
Security Technology & Vendors
Selecting the right vendors is critical to getting the value and risk mitigation you need.
Security & Privacy Compliance
Careful use of a control framework can reduce compliance costs and complexities.
Security Automation & Zero Trust
Automate low-value security tasks to unlock resources for innovation.
Organizational Value
Security Strategy
Security Budget
Renewal & Reflection
Advancing Security:
Organizational Challenges
Many organizations face the following challenges as they try to drive Security forward with the organization:
-
67%
of respondents to Info-Tech’s Security Business Satisfaction Diagnostic reported security creates significant business friction. -
67%
of CISOs believe there are excessive expectations on the CISO/CSO role, up from 49% in 2022, and 21% in 2021. (Netskope, 2024) -
70%
Stories of CISOs being held personally and criminally liable for incidents is souring incumbents on their own role.
CXO-CIO Alignment Diagnostic; Jun 2022 to Jun 2024
And innumerable challenges...
- Misaligned security goals frustrate key stakeholders.
- Immature security processes leave us exposed to rapidly evolving threats.
- Skills & resources to tackle modern security challenges are scarce.
- Security services fail to deliver value and don’t mitigate the right risks.
- Security risks are everywhere but resources are finite.
- Expensive technologies don’t deliver expected value but become irreplaceable.
- Security and privacy compliance requirements are constantly changing and complex.
- Capacity for innovation is stifled by limited resources consumed by basic operations.
Focus on These 8 Core Secrets is Critical
to Success as a Security Leader.
There is a constant stream of urgent tasks and projects, and the demand for IT work continues to escalate.








How Security Systematic
Improvement Works:
Adopt the 12 Steps
- Contact your Counselor to learn more about the Security Playbook.
- Become familiar with the 8 secrets of success.
Customize Your Playbook
- 91ÖÆÆ¬³§ your Security scorecard based on your personal success metrics and targets.
- Identify key contributors to the 12 monthly steps (direct reports).
- Conduct Your Annual Security Department Assessment.
- Work with your Counselor on developing your Key Initiative Plan.
Act & Delegate
- Use Info-Tech’s research and advisory services to guide you through best practices and produce the deliverables that will help you systematically improve IT performance.
- Take advantage of our diagnostics and benchmarks, Guided Implementations, workshops, and other analyst services.
- Delegate delivery activities to your direct reports where applicable.
Be Future Ready. Get Your IT
Department Started Now.
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