Review severity definitions and escalation rules to determine when DR takes over from service management.
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Track your step-by-step incident response plan in real time.
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91Ƭ a high-level roadmap to close gaps between current and desired DR capabilities.
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Ask vendors to describe their DRP capabilities.
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Determine appropriate recovery time objectives based on the impact of downtime.
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Record DRP information including document storage and contact/role information.
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Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech’s methodology, and understand how we can support you...
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This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...
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Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...
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Use this role description template to create an Cloud Demand Billing & Accounting role for both on-premises and cloud environments.
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