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Infrastructure & Operations

Optimize the IT Operations Center – Phase 1: Get Buy-In

This phase of the blueprint, Optimize the IT Operations Center, will help you get buy-in from business stakeholders by speaking their language.

Optimize the IT Operations Center – Lightning Phase: Pluck Low-Hanging Fruit for Quick Wins

This phase of the blueprint, Optimize the IT Operations Center, will help you get quick wins to demonstrate early value for investments in IT Operations.

Optimize the IT Operations Center – Phases 1-4

This storyboard will help you optimize your IT Operations Center for increased reliability and reduced manual repetitive work.

Optimize the IT Operations Center – Executive Brief

Read this Executive Brief to understand why the modern-day Operations Center is necessary to meet the business' availability demands.

Optimize the IT Operations Center

Now, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, generates actionable...
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Outsourcing Mobility Management? Google Shortlisted Android MSPs for You

Google expanded its Android Enterprise Recommended program to include 15 managed service providers across the Americas, EMEA, and APAC. This should improve Android device...

Puppet’s New CEO Tackles Turning Point

Puppet’s new CEO, Yvonne Wassenaar, will tackle a key turning point as the company continues to transition from start-up to full-fledged enterprise in a changing technology...

The Private Cloud Is Not What You Think

They say hybrid cloud is the future. (Whoever “they” are!) Hybrid is typically some combination of private cloud and public cloud. However, if your definition of private...

Provisioning Servers for Serverless Computing – What?

Serverless computing is already a confusing term. It gets more confusing when you start hearing about serverless functions on the servers on your private cloud....

Subscription Growth Leads ServiceNow to a Strong 2018 Year-End Close

ServiceNow announced financial results for its fiscal year ending December 31, 2018. While new customers account for some of the results, subscription revenue increases are...
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