|
The external and internal factor analysis will allow you to detect and understand broad changes, disruptors and mid- to long-term trends in your specific field that are...
|
|
|
Digital metrics analysis will provide insights into how buyers and potential buyers interact and engage with your brand digitally. It's also used to evaluate the brand's...
|
|
|
Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems strategy...
|
|
|
Leading search engine optimization methods focus on creating and posting relevant keyword-rich content, not just increasing page rank. Content and keywords should move...
|
|
|
Document the key drivers for selecting a new CRM platform.
|
|
|
Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
|
|
|
Enable marketing, sales, and customer service teams by successfully choosing and implementing a suite for customer relationship management.
|
|
|
This template is designed to help you build a project charter in a timely manner.
|
|
|
The acceleration of ecommerce has cemented Customer Service鈥檚 digital future. Use this research to build IT鈥檚 strategy for supporting Customer Service and enhancing the...
|
|
|
The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization must...
|
|
