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Integrating AI鈥恉riven signals into marketing, sales, and R&D pipelines enables organizations to tap into vast data sets, ranging from customer behavior and usage analytics...
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This research outlines how to use AI to profile businesses, segment markets, and benchmark competitors.
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A best-of-breed template to help you build a clear, concise, and compelling strategy document for stakeholders.
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Amazon Connect emerged as a significant beneficiary to product announcements at AWS鈥檚 re:Invent 2025 conference. However, the solution鈥檚 architecture still straddles CCaaS...
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UKG, a leader in HR management systems, has introduced their Workforce Operating Platform. This platform unifies human capital management, workforce management, and...
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Unit4 is an ERP built for purpose-driven organizations. With strengths in grant management, fund accounting, project-based staffing, and regulatory compliance, it delivers...
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This technology note evaluates Salesforce鈥檚 Agentforce 360 launch, asking: Has the Salesforce platform changed beneath the marketing? What market dynamics have compelled...
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Ignite鈥檚 launch of Microsoft Foundry reshapes Dynamics 365鈥檚 front-office role; users are being shifted to a Copilot conversational interface supported by AI agents while...
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Connecting through social media is an essential way to engage with your customers. Identify the best tools that suit your social media management needs.
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Social media management solutions allow businesses and brands to manage multiple social media accounts in one tool. The number of different social media platforms has...
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