91Ƭ

91Ƭ Competitive Intelligence for Market Success

Improve sales with CI research for battle cards. Analyze competitors, gather data efficiently, and track emerging market trends. Increase competitiveness, accelerate sales,...
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CX Journey Orchestration Workbook

Map adaptive customer journeys.

Optimize Your CX Strategy – Phases 1-4

Give leaders a unified foundation of data, technology, and behavioral insight.

Optimize Your CX Strategy

This blueprint provides a step-by-step system for designing a measurable, scalable, and buyer-driven CX strategy. It integrates personas, journeys, predictive insights, and...
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CX Journey Interview Guide

Validate journeys with customer input.

Klaviyo Is the CRM for the Retail Store of the Future

Klaviyo is positioning itself as the go-to CRM for B2C retailers, helping brands deliver a seamless customer experience from start to finish. Its technology bridges...

CX Portfolio Designer

Align technology investments with CX priorities.

ICP Workbook

Create a personalized approach to defining your ideal customer profile (ICP), uncover valuable insights to develop a targeted account list (TAL), and measure your marketing...

Horizon Scanning Workbook

Track emerging trends shaping CX.

CX Strategy Prompt Workbook

Capture and refine buyer journey insights.
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