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This template is designed to help you build a project charter in a timely manner.
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The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization must...
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The acceleration of ecommerce has cemented Customer Service鈥檚 digital future. Use this research to build IT鈥檚 strategy for supporting Customer Service and enhancing the...
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The Social Media workshop provides clear, measurable improvements to your social media strategy,
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Marketers only have 7 seconds to capture a visitor's attention but often don't realize that the space between competitors and their company is that narrow. They often miss...
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Drive higher open rates, time on site, and click-through rates with buyer-relevant messaging.
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Use this guide during prototype testing sessions to track feedback conversations.
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Optimizing your HR department will mean streamlining and making improvements to existing processes. Use this template to help you map out your new and improved process...
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Use this guide to understand the benefits of using prototyping methods like storyboarding to clarify processes, ideas, and visions.
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Use this tool to analyze data and begin the process of developing the key area(s) of focus for the employee experience initiative.
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