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Tagged - service desk

Streamline Application Management – Phase 3: 91ÖÆÆ¬³§ Your Optimization Roadmap

This phase of the Streamline Application Management blueprint will help you build your optimization roadmap.

Streamline Application Management – Phases 1-3

This storyboard will help you build a strong application management foundation with good practices.

Streamline Application Management

Application management is the foundation for creating an exceptional customer experience by emphasizing cross-functional accountability for business value and product and...
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Streamline Application Management – Executive Brief

Read this Executive Brief to understand why a strong application management practice is critical for IT's success.

Application Management Strategy Template

This template, associated with Streamline Application Management, will help you define and document your application management strategy and optimization initiatives.

Application Management Maturity Assessment Tool

This tool, associated with Streamline Application Management, will help you assess the maturity of your application management practice.

Streamline Application Management – Phase 2: Govern Application Management

This phase of the Streamline Application Management blueprint will help you build your product backlog governance, and target state application management processes and...

Adoption of Micro Focus’ Service Management Automation X Product Increasing Along With Deployment Options

Micro Focus announced that its Service Management Automation X (SMAX) product has grown its customer count by 133% over the past year and can now be deployed as SaaS in...

ServiceNow’s New York Release Brings a Price Increase in Disguise

ServiceNow has mastered the art of implementing subtle license changes and price adjustments with each major release of its software, resulting in regular price increases...

Spiceworks Is Adding AI and an On-Premises Version to Its Online Help Desk Tool

Spiceworks announced new developments to its suite of free IT tools, including AI-powered insights and an on-premises version of its help desk application to provide better...
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