​We are on the cusp of a customer experience revolution. AI is the future – it is automated and personalized, combining automation with the human touch that we have all...
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IT’s current reality is one where the pressure to manage cost, increase productivity, and innovate relentlessly continues to rise. In this engaging keynote presentation, we...
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Deepen your understanding of business capabilities and how new systems can elevate them. Explore the valuable insights and actionable takeaways from this keynote...
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This keynote, delivered at LIVE 2024, uncovers insights on how IT leaders can embrace adaptive leadership, blending technology with human-centered values to lead at the...
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Learn how you can leverage Info-Tech’s actionable Exponential IT framework to help IT embrace exponential technologies and embark on the Exponential IT journey.
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Let AI drive the real-time risk decisions it takes to combat the exponentially increasing cyberthreat.
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The exponential nature of innovation means that CIOs must lead and execute digital transformation, deliver value from AI innovation, and support the increased demands of...
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​Explore the importance and impact of the EU AI Act. Organizations within its purview will need to prepare to comply with the Act. Effective compliance will require a clear...
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All users want VIP support when working with the service desk, but providing that service at scale is challenging. Explore how to create a VIP service that relies on good...
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​IT is a team sport, and adversarial relationships between central and distributed IT are unproductive. Historically, organizations have vacillated between centralizing or...
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