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Tagged - customer experience

The AI Customer Experience Revolution Is Underway

​We are on the cusp of a customer experience revolution. AI is the future – it is automated and personalized, combining automation with the human touch that we have all...

Chata.AI Case Study: AI for Self-Serve Analytics

How AI is used for self-serve analytics using NLP.

NetDocuments Case Study: AI for Legal Drafting

How AI is used in legal drafting by law firms.

Lexion Case Study: AI for Contract Lifecycle Management

​How AI is used in contract lifecycle management by in-house legal teams.​

DraftWise Case Study: AI for Legal Drafting

How AI is used in legal drafting by law firms.

LegalOn Case Study: AI for Contract Review

​How AI is used in contract review by in-house legal teams.​

Alexi Case Study: AI for Legal Memos

How AI is used for legal memos by law firms.

Digital ID Ecosystem: Key Principles for Sustainable Adoption

A digital ID system must be aligned with the socioeconomic realities of the target stakeholders, respect data privacy and security, and drive customer experience. This note...

Webinar: Adopt Design Thinking in Your Organization

This webinar will provide guidelines for adopting design thinking within your organization. We will explore how designers think and work, how organizations benefit from...

2020 CIO Priorities Report

If we are to realize the business value through the adoption of emerging technologies, CIOs must address significant challenges. We believe addressing these challenges lies...
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