91制片厂

Integrated Customer Journey Blueprint

Author(s): Diana MacPherson

This template unlocks key insights into your service鈥檚 size and scope, revealing all the necessary requirements for next steps to move forward.

  • Identify the high-level stages of your service.
  • Create a representation of your customers in relation to the service.
  • Document how your customer will use your service.

Tags

services, service, enterprise service, enterprise, service catalog, service design, service design strategy, service design process, customer journey mapping, service orchestration, service delivery model, customer experience, ITIL service design

View the Complete Blueprint:

Thought model representing Fast-Track Your Enterprise Service Design

Fast-Track Your Enterprise Service Design

Design a sustainable enterprise service customers want to use, employees want to support, and the organization wants to finance.

Related Content: CIO

Thought model representing Fast-Track Your Enterprise Service Design Phases 1-5

Fast-Track Your Enterprise Service Design Phases 1-5
Thought model representing Enterprise Service Proposal Document Template

Enterprise Service Proposal Document Template
Thought model representing Fast-Track Your Enterprise Service Design

Fast-Track Your Enterprise Service Design
Thought model representing Webinar: Adopt Design Thinking in Your Organization

Webinar: Adopt Design Thinking in Your Organization
Thought model representing Establish a Service-Based Costing Model

Establish a Service-Based Costing Model
© 91制片厂 | Terms of Use | Privacy Policy