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Xperience by Kentico Logo
Xperience by Kentico Logo
Kentico Software

Xperience by Kentico

Composite Score
8.3 /10
CX Score
8.2 /10
Category
Xperience by Kentico
8.3 /10

What is Xperience by Kentico?

One platform, endless possibilities - All the content management and digital marketing tools you need. Kentico is a content management system with built-in digital marketing features that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels through a single solution.

Company Details


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Awards & Recognition

Xperience by Kentico won the following awards in the Digital Experience - Midmarket category

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Xperience by Kentico Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xperience by Kentico.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xperience by Kentico?

6% Negative
15% Neutral
79% Positive

Pros

  • Trustworthy
  • Respectful
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 80

Content Security

84

Web Publishing Capabilities

82

Management Interface

82

Content Repository

80

Content Workflow Management

79

Multi Channel Support

77

Analytics and Reporting

76

Translation Facilitation

75

Digital Asset Management

75

Standard Templates

75

E-Commerce Integration

74

Vendor Capability Ratings

Average 78

Quality of Features

81

Ease of IT Administration

80

Ease of Customization

79

Ease of Implementation

79

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Vendor Support

78

Business Value Created

78

Breadth of Features

77

Availability and Quality of Training

77

Ease of Data Integration

76

Xperience by Kentico Screenshots

Xperience by Kentico Videos

Xperience by Kentico Reviews

Todd F.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to learn but expensive

Likeliness to Recommend

8 /10

What differentiates Xperience by Kentico from other similar products?

In many ways, Xperience is the industry standard. Similar products are available, but they aren't as easy to master or have the functionality provided by Xperience.

What is your favorite aspect of this product?

Xperience offers an intuitive interface for managing our website. I have let other staff members create and update content in the past because I didn't feel comfortable making changes to our site. With Xperience, my mindset has changed, and I am willing to make updates when needed. I feel comfortable with the tools provided.

What do you dislike most about this product?

The cost. Xperience is a great tool, but the cost has increased significantly over the last three years. If we ever make a change to a different option, it will not be because of service or quality, it will be because of cost.

What recommendations would you give to someone considering this product?

Find a trustworthy partner to help develop and execute your Xperience integration. Once you have the tools up and running, you will be thankful that you had a partner help you maneuver through the initial stages.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Respectful

Trew L.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Intuitive, but customer support is not responsive.

Likeliness to Recommend

7 /10

What differentiates Xperience by Kentico from other similar products?

Easier management of content and pages. Customization to your needs.

What is your favorite aspect of this product?

Flexibility to meet our business needs.

What do you dislike most about this product?

Many bugs happen during development and when our IT team reaches out for support from Kentico, they are not as responsive as we would expect, given the price we pay for the license.

What recommendations would you give to someone considering this product?

This product is flexible to fit your needs, but make sure you're working with experienced developers, as the Kentico support team can hold back your development progress.

Pros

  • Enables Productivity
  • Respectful

Cons

  • Less Effective Service
  • Less Reliable
  • Less Performance Enhancing

Saurav K.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use & very fluidic. Lots of improvements!

Likeliness to Recommend

9 /10

What differentiates Xperience by Kentico from other similar products?

I have seen Kentico making a difference since 2012, since then I am associated with Kentico. Every new version of Kentico has always something more to offer. I have worked on a couple of other CMS's but Kentico has the best UI all of them and with lots of functionalities.

What is your favorite aspect of this product?

Workflows & publishing of content items are the best features in the product.

What do you dislike most about this product?

Ecommerce functionalities. It has a room for imrpovement.

What recommendations would you give to someone considering this product?

Go ahead. Its the best and cost effective product in the market.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Respectful

Most Popular Xperience by Kentico Comparisons

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