Workday Human Capital Management Customer Reviews 2025 |

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Workday, Inc.

Workday Human Capital Management

Composite Score

8.7 /10

CX Score

8.9 /10

314 Reviews

What is Workday Human Capital Management?

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world鈥檚 largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Company Details

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Awards & Recognition

Workday Human Capital Management won the following awards in the Human Capital Management - Enterprise category

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2024 Data Quadrant Champion

Latest Award, 2024

3 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

8 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

10 Top Rated Capabilities

7 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Workday Human Capital Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Human Capital Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Human Capital Management?

4% Negative

8% Neutral

88% Positive

Pros

Respectful
Client Friendly Policies
Acts with Integrity
Efficient Service

Feature Ratings

Average 83

Employee Record

Document Management (DMS) Capabilities

Workforce Planning

Talent Acquisition

Talent Management

Performance Management

Payroll Administration

Compensation Planning & Forecasting

Self-Service Applicant Portal鈥�

Benefits Administration

Position Management

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Ease of Customization

Also Featured in...

Benefits Administration

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Payroll

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Workday Human Capital Management Reviews

Hugo Arturo D.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2020

Easy to put all HR Process in a single box

Likeliness to Recommend

9 /10

What differentiates Workday Human Capital Management from other similar products?

easy to integration easy to customize all hr process excellent suport from vendor high accuracy in automotive market

What is your favorite aspect of this product?

it has a lot of experience in automotive industry

What do you dislike most about this product?

cost of the licenses

What recommendations would you give to someone considering this product?

do a very clevar business case of the implementation... focus on costs

Pros

Trustworthy
Saves Time
Acts with Integrity
Transparent

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2020

API capabilities are very good

Likeliness to Recommend

7 /10

Pros

Reliable
Enables Productivity
Helps Innovate
Performance Enhancing

Role: Human Resources
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2020

Workday is an innovative easy to use HRIS

Likeliness to Recommend

8 /10

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

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Workday Human Capital Management

What is Workday Human Capital Management?

Company Details

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Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Workday Human Capital Management Ratings

86 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Workday Human Capital Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Document Management (DMS) Capabilities Enable various options of document imaging, form population, document generation, and other advanced administrative document management options.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Compensation Planning & Forecasting Ability to facilitate compensation reviews and planning. Forecasts workforce demand for headcount and budgeting purposes.

Self-Service Applicant Portal鈥� The solution provides a robust applicant portal where documentation can be submitted, updated, and where the present status of an application can be tracked.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Payroll

Workday Human Capital Management Reviews

Hugo Arturo D.

Easy to put all HR Process in a single box

Likeliness to Recommend

Pros

API capabilities are very good

Likeliness to Recommend

Pros

Workday is an innovative easy to use HRIS

Likeliness to Recommend

Pros

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Feature Ratings

Employee Record

Document Management (DMS) Capabilities

Workforce Planning

Talent Acquisition

Talent Management

Performance Management

Payroll Administration

Compensation Planning & Forecasting

Self-Service Applicant Portal鈥�

Benefits Administration

Position Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

Ease of Customization