What is Trello?
Trello lets you work more collaboratively and get more done. Trello鈥檚 boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
93 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trello?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
List Tasks
Task Assignment
Task Categorization
Task Status
Drag and Drop Prioritization
Task Prioritization
Due Dates
Shared Task List
Notifications
Add Attachments
Add Notes
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Trello Reviews
Steven E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
ideal for small businesses.
Likeliness to Recommend
What differentiates Trello from other similar products?
trello鈥檚 free plan outdoes wrike for startups, with enough features to manage lean projects without cost. it鈥檚 our budget-friendly growth tool.
What is your favorite aspect of this product?
the board templates, like 鈥渕arketing plan,鈥� kickstart projects in minutes. i can share boards with clients for transparency, building trust. the email-to-board feature turns messages into tasks instantly.
What do you dislike most about this product?
advanced reporting, like workload views, is locked behind premium plans.
What recommendations would you give to someone considering this product?
for small businesses, trello鈥檚 free tools deliver big value.
Pros
- Over Delivered
- Security Protects
- Continually Improving Product
- Reliable
Zoya S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
Trello 鈥� Visual Kanban-Based Project
Likeliness to Recommend
What differentiates Trello from other similar products?
One of the earliest tools to bring a fully visual, drag-and-drop board to the web, making task management feel like moving real sticky notes.
What is your favorite aspect of this product?
Built-in, no鈥慶ost scripting tool for automating repetitive actions.
What do you dislike most about this product?
Becomes less effective for large teams or complex, multi-project workflows without many Power鈥慤ps
What recommendations would you give to someone considering this product?
If you're a small team or individual seeking a fast, visual, and collaborative tool, Trello is a great choice鈥攅specially with the new AI Inbox rolling out. For bigger, more structured needs, you might explore alternatives like Asana, ClickUp, or Jira.
Pros
- Reliable
- Efficient Service
- Altruistic
- Over Delivered
Cons
- Less Generous
- Charges for Enhancements
- Less Friendly Negotiation
Sarah B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted May 2025
Easy to use, perfect tool for project management
Likeliness to Recommend
What differentiates Trello from other similar products?
Trello's simplicity and ease of use stands out from other project management tools. It's dashboard is uncomplicated making it easy to use for team members who aren't project managers. It doesn't have a complicated interface and is flexible, allowing for scoping, project planning and task management.
What is your favorite aspect of this product?
The user interface due to it's simplicity.
What do you dislike most about this product?
It doesn't have more in-depth project management features for senior project/programme managers.
What recommendations would you give to someone considering this product?
Trello is easy to use so is great when working on projects with people who aren't used to project management, It's simple interface makes it easy for team members at all levels to use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
