
What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It鈥檚 a complete intelligence experience built for Salesforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
95 Plan to Renew
2
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Acts with Integrity
- Respectful
- Security Protects
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
Dashboard
BI Security
BI Platform Administration
Self Service and Ad Hoc Capabilities
Collaboration
Operational Reporting Capabilities
Data Connectors and Data Mashup
Intelligent Alerts and Notifications
Mobile
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
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Tableau CRM Analytics Reviews
Ivan ..
- Role: Sales Marketing
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Jun 2023
Tableau CRM Analytics
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau CRM is integrated with Salesforce, which allows easily access and analyse data from Salesforce without having to export it to another system. It is easy to use even for users with no prior experience with data analytics.
What is your favorite aspect of this product?
My favourite aspect of this product is, Self-service data discovery, means it makes easy for users to explore their data and discover insights on their own. It makes easy to Collaborate on data insights.
What do you dislike most about this product?
Tableau CRM Analytics is a relatively expensive platform, especially for small businesses. It does not support all data types, which limits the types of data that we can analyse.
What recommendations would you give to someone considering this product?
Overall, Tableau CRM Analytics is a good platform as it provides Salesforce analytics, easy to use. But, for small businesses it an expensive platform and it does not support all data types.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features

Viktor F.
- Role: Sales Marketing
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted May 2023
perfect product
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
personalization of dashboards
What is your favorite aspect of this product?
charts and user friendly
What do you dislike most about this product?
using formulas
What recommendations would you give to someone considering this product?
consider every aspect also comparing to other competitors
Pros
- Efficient Service
- Effective Service
- Saves Time
- Fair
Prabha R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Accelerator Data Mapping
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau is a brilliant product to delve deep into data and set up results in a visually appealing way, especially for those who are visual learners. You can create reports, detailed dashboards in a pretty easy and timely manner.
What is your favorite aspect of this product?
I love how easy Tableau makes it to aggregate data at different levels. Need to switch between daily/weekly/monthly/quarterly/yearly? No problem. Need sum/avg/median, etc. No problem either. Compared to SQL, it's so much easier to explore your data visually and flexibly. I also like that I can embed LucidChart diagrams in my Tableau dashboards - this makes it much easier to document processes & logic.
What do you dislike most about this product?
Performance: When working with large amounts of data, Tableau can become slow and unwieldy, negatively impacting the user experience.
What recommendations would you give to someone considering this product?
Two outstanding feature of this tool that is especially helpful for producing quality reports is the presentation of data in live graphs and translation of queries to visualizations. Lastly would say the strong community base where I had faced issues regarding server issues, dashboards, sign-in glitches and I have received help within 1-2 hours.
Pros
- Efficient Service
- Security Protects
- Continually Improving Product
- Reliable