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Tableau CRM Analytics Logo
Tableau CRM Analytics Logo
Salesforce.com Inc

Tableau CRM Analytics

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Tableau CRM Analytics
8.2 /10

What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It鈥檚 a complete intelligence experience built for Salesforce.

Company Details


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Awards & Recognition

Tableau CRM Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

3% Negative
9% Neutral
88% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Security Protects
  • Saves Time

Feature Ratings

Average 81

Data Exploration and Visualization

86

Dashboard

85

BI Security

83

BI Platform Administration

82

Self Service and Ad Hoc Capabilities

81

Collaboration

80

Operational Reporting Capabilities

79

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

78

Mobile

73

Vendor Capability Ratings

Average 78

Quality of Features

83

Business Value Created

81

Ease of Data Integration

81

Breadth of Features

80

Ease of Implementation

80

Ease of Customization

80

Ease of IT Administration

79

Availability and Quality of Training

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

74

Vendor Support

74

Tableau CRM Analytics Reviews

JONATHAN H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Really easy to use and we love it.

Likeliness to Recommend

8 /10

What differentiates Tableau CRM Analytics from other similar products?

Great visualization that really stands out

What is your favorite aspect of this product?

Love how easy it is used

What do you dislike most about this product?

Sometimes it is not intuitive

What recommendations would you give to someone considering this product?

Learn how to use it to maxamize it

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

ABRAHAM P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

User Friendly and a must for all companies

Likeliness to Recommend

10 /10

What differentiates Tableau CRM Analytics from other similar products?

Visualize the sales funnel on from MQL to Closed won/lost accounts to determinate action on each step, guiding this strategy to achieve our goals of yoy growth.

What is your favorite aspect of this product?

How easy is to view the data on Tableau has very huge capabilities for import/export data and is very user friendly.

What do you dislike most about this product?

Sometimes it struggles when exporting huge data sets, also sometimes when there is a customization it turns hard to deploy them.

What recommendations would you give to someone considering this product?

Dont think on the DATA, think on what decisions you want to get from the data that you have and sit with your teams to discuss on whats important for each one of them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First

Aman F.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use

Likeliness to Recommend

6 /10

What differentiates Tableau CRM Analytics from other similar products?

High functioning

What is your favorite aspect of this product?

Latest product

What do you dislike most about this product?

Not easy integration

What recommendations would you give to someone considering this product?

Buy it now

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

Most Popular Tableau CRM Analytics Comparisons

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