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Tableau CRM Analytics Logo
Tableau CRM Analytics Logo
Salesforce.com Inc

Tableau CRM Analytics

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Tableau CRM Analytics
8.2 /10

What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It鈥檚 a complete intelligence experience built for Salesforce.

Company Details


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Awards & Recognition

Tableau CRM Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

3% Negative
9% Neutral
88% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Security Protects
  • Saves Time

Feature Ratings

Average 81

Data Exploration and Visualization

86

Dashboard

85

BI Security

83

BI Platform Administration

82

Self Service and Ad Hoc Capabilities

81

Collaboration

80

Operational Reporting Capabilities

79

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

78

Mobile

73

Vendor Capability Ratings

Average 78

Quality of Features

83

Business Value Created

81

Ease of Data Integration

81

Breadth of Features

80

Ease of Implementation

80

Ease of Customization

80

Ease of IT Administration

79

Availability and Quality of Training

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

74

Vendor Support

74

Tableau CRM Analytics Reviews

Mathew W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Nov 2022

great built into salesforce

Likeliness to Recommend

8 /10

What differentiates Tableau CRM Analytics from other similar products?

not looked at other products

What is your favorite aspect of this product?

integration to salesforce

What do you dislike most about this product?

can be clunky

What recommendations would you give to someone considering this product?

integrate it

Pros

  • Fair
  • Altruistic
  • Generous Negotitation
  • Reliable

Cons

  • Less Efficient Service
  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

All in one stop shop for Data

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sabrina L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use, great visualization tool

Likeliness to Recommend

10 /10

What differentiates Tableau CRM Analytics from other similar products?

Great visualization tool

What is your favorite aspect of this product?

great visualization tool for analytics in particular

What do you dislike most about this product?

great visualization tool for analytics in particular

What recommendations would you give to someone considering this product?

You can use the free version to play around and get familiar with data visualization

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Tableau CRM Analytics Comparisons

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