Symantec Email Security.cloud Customer Reviews 2025

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Symantec Email Security.cloud

Composite Score

8.1 /10

CX Score

8.4 /10

32 Reviews

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry鈥檚 most complete email security solution.

Company Details

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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Cloud Email Security category

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2025

Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

3% Negative

0% Neutral

97% Positive

Pros

Helps Innovate
Security Protects
Respectful
Fair

Feature Ratings

Average 78

Data Loss Prevention

Bulk Remediation

Malware Blocking

Anti-Spoofing Protection

Tagging

O365 integration

User Flagging of Suspicious Emails

Email Account Protection

Managed Services Offering

Threat intelligence Information

End-User Warnings in Email Client Software

Vendor Capability Ratings

Average 77

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

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Secure Email Gateway

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View Symantec Email Security.cloud in this category (opens in a new tab)

Symantec Email Security.cloud Reviews

Sreekesh S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

Reliable Email Security with Strong Protection

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Symantec Email Security.cloud stands out with strong threat intelligence from its global network. It also offers reliable spam and phishing protection with easy cloud-based management.

What is your favorite aspect of this product?

My favorite part is its strong spam and phishing protection that keeps our inbox safe. I also like that it runs in the cloud, so we don鈥檛 need extra hardware or heavy setup.

What do you dislike most about this product?

Sometimes the dashboard feels a bit complex for new users. It could also improve with faster updates and more simplified reporting.

What recommendations would you give to someone considering this product?

Make sure to spend some time learning the dashboard to get the most value. It鈥檚 a strong choice if you need reliable protection and cloud-based convenience.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Yamato O.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

A tool with great benefits

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

Among the unique features that Symantec Email Security.cloud offers, three stand out above the rest, its machine learning capability enables real-time threat detection, continuously adapting to new tactics used by attackers and the advanced content filtering is outstanding, as it not only relies on known spam lists, but analyzes the reputation and behavior of senders.

What is your favorite aspect of this product?

In my professional case Symantec Email Security.cloud has been instrumental in addressing the growing threat of phishing and spam attacks that were stalking us. It has become an essential tool for protecting the sensitive information we handle and ensuring that our email communications are secure. We use the software to filter and block malicious emails before they reach our employees' inboxes, which has significantly reduced the risk of security breaches.

What do you dislike most about this product?

While the tool is robust, the cost can be a bit steep for smaller organizations with tight budgets.

What recommendations would you give to someone considering this product?

Seamless integration with other Symantec solutions provides a comprehensive security experience, making it easy to manage multiple layers of defense. My experience with Symantec Email Security.cloud has been favorable. It has contributed to increasing our confidence in cybersecurity, reducing the number of incidents related to spam and phishing threats.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhinav G.

Role: Industry Specific Role
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

I liked it, awesome

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

It's a great products among the cloud which gave us good security features

What is your favorite aspect of this product?

Security, and user experience

What do you dislike most about this product?

Nothing I found

What recommendations would you give to someone considering this product?

They can go thought this and have experience with this product

Pros

Trustworthy
Unique Features
Effective Service
Caring

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Symantec Email Security.cloud

What is Symantec Email Security.cloud?

Company Details

Need Assistance?

Awards & Recognition

Symantec Email Security.cloud Ratings

85 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Symantec Email Security.cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Secure Email Gateway

Symantec Email Security.cloud Reviews

Sreekesh S.

Reliable Email Security with Strong Protection

Likeliness to Recommend

Pros

Yamato O.

A tool with great benefits

Likeliness to Recommend

Pros

Abhinav G.

I liked it, awesome

Likeliness to Recommend

Pros

Most Popular Symantec Email Security.cloud Comparisons

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Cisco Secure Email Threat Defense

Title

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Data Loss Prevention

Bulk Remediation

Malware Blocking

Anti-Spoofing Protection

Tagging

O365 integration

User Flagging of Suspicious Emails

Email Account Protection

Managed Services Offering

Threat intelligence Information

End-User Warnings in Email Client Software

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement