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Smokeball Inc

Smokeball

Composite Score
7.7 /10
CX Score
8.1 /10
Category
Smokeball
7.7 /10

What is Smokeball?

Smokeball is a cloud-based legal practice management software that automatically records time and activity for you. Whether you bill hourly, fixed fee, or on contingency, Smokeball provides you the insights you need to run a more successful law firm. With full billing capability, industry-leading document automation library with over 14,000 legal forms, Daily Digest, shared calendars and practice-area-specific matter types, it鈥檚 no wonder the most successful small law firms rely on Smokeball to increase productivity, stay more organized, and drive law firm profitability.

Company Details


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Smokeball Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smokeball?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Time Management

94

Case Management

89

Calendaring

89

Tasks and Workflow Management

89

Email Management

86

Billing

86

Document Management

86

Conflict Management

83

Contact Management

83

Accounting and Financial Management

83

Reporting Components

81

Vendor Capability Ratings

Average 87

Ease of Customization

94

Quality of Features

94

Ease of IT Administration

92

Business Value Created

92

Ease of Data Integration

90

Vendor Support

86

Ease of Implementation

83

Usability and Intuitiveness

83

Breadth of Features

83

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

75

Smokeball Reviews

Oluwatosin A.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

A Powerful Legal Software

Likeliness to Recommend

9 /10

What differentiates Smokeball from other similar products?

What sets Smokeball apart is its automatic time tracking and activity capture, which help ensure that no billable work slips through the cracks. It's designed specifically for small law firms, combining case management, billing, and document automation in one easy-to-use platform.

What is your favorite aspect of this product?

The auto forms and now the added Archie. I mean they take work smarter not harder to another level. To have all that at your fingertips seems almost too good to be true.

What do you dislike most about this product?

teams meet and other programming has so many glitches and many are not familiar with its function. They should be able to integrate with Google (more straight forward and user friendly) whereas you add the dates on a matter and they auto add to your Google calendar.

What recommendations would you give to someone considering this product?

If you're considering Smokeball, take time to explore its automation and automatic time tracking features鈥攖hey鈥檙e real time-savers and can boost billing accuracy. It's especially useful for small firms, so make sure to tailor the setup to your specific workflow for the best results.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

NERO A.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

An easy and efficient software

Likeliness to Recommend

9 /10

What differentiates Smokeball from other similar products?

It is easy to navigate because of its user friendly interface

What is your favorite aspect of this product?

I can integrate it with microsoft office

What do you dislike most about this product?

I have no issues when i use this product

What recommendations would you give to someone considering this product?

It has option for free trial which you can use to see if the features match the need of your firm and practice

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Helps Innovate

Mitali C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Smokeball is Life Changing

Likeliness to Recommend

9 /10

What differentiates Smokeball from other similar products?

Its features

What is your favorite aspect of this product?

Definitely the auto time keeping.

What do you dislike most about this product?

I only wish the automatic time capturing also captured my time spent in research online and in Lexis

What recommendations would you give to someone considering this product?

Smokeball is definitely worth the investment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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